Michelle is a Certified Speaking Professional and the CEO of Walkabout Seminars International and an expert in Personal Leadership and Workplace Relationships.
She's joining me today to discuss steps to encourage positive change and engagement, the role of leadership attitude and inter-company relationships in effective change and how to overcome the biggest negative influencers.
This podcast was done in conjunction with the PEX (Process Excellence Network), a division of IQPC and the Process Excellence Week Europe which will be taking place April 4th - April 8th 2011.
I had a great time talking with Michelle although my tongue isn't designed to say "Multigenerational relationships".
My favorite section was The top 3 things to deal with change are:
- Acknowledge the discomfort of change
- Involve people in the process
- Point out the positive benefits of change (WIIFM)
We also talk about leadership and creating an open positive atmosphere in the work place using intangible motivators.
Last was her best piece of advice about achieving and managing change in your work and personal life which was ..........listen to the podcast :)
Download Podcast transcript with Michelle Ray
You can hear more from Michelle Ray and other experts at the IQPC Process Excellence Week Europe, which will take place on April 4th - 8th 2011 at The Brewery in London, UK. For details about the event visit www.processexcellencelondon.co.uk, call the IQPC enquiries team at 0800 652 2363, or email enquire@iqpc.co.uk. If you want to learn more about Michelle Ray you can go to her “Meet Michelle Page” at www.michelleray.com.
